Introduction
Psyrin Inc. ("Psyrin" "Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.
Founded in 2024, Psyrin emerged from a collaboration between doctors, clinical psychologists, and AI researchers who recognized the transformative potential of artificial intelligence in mental healthcare. We combine expertise in AI, neuroscience, and clinical practice to build solutions for every dimension of mental health assessment and care.
This policy describes the types of information We may collect from you or that you may provide when you use our Services, including but not limited to, our Mira AI assistant or other AI bot(s) which may join the Psyrin family, and Psyrin's platform (collectively, the "Services") which may enhance mental health practices with intelligent automation, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information We collect:
- Through our Services;
- Through our Website;
- In email, text, and other electronic messages between you and our Services;
- Through mobile and desktop applications you download from our website or app stores, which may provide dedicated non-browser-based interaction with our Services; and
- When you interact with our advertising and applications on third-party websites and Services, if those applications or advertising include links to this policy.
This Privacy Policy does not cover the practices of companies We don't own or control or people We don't manage.
Please read this policy carefully to understand our policies and practices regarding your information and how We will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using this Services, you agree to this privacy policy. This policy may change from time to time (see below: "Changes to Our Privacy Policy"). Your continued use of this Services after We make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 13
Our Services are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Services unless they meet an exception described in this policy. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information regarding our Services or through any of its features. If We learn We have collected or received personal information from a child under 13 without verification of parental consent, We will delete that information. An exception to this is clinical trial(s) approved by an ethics board (when required), approved by the appropriate healthcare professional(s) and which have parental consent. If you believe We might have any information from or about a child under 13, of which does not fall under the exception, please contact us at:
Psyrin Inc.
650 California Street
Floor 7
CA 94108
privacy@psyrin.ai
Information We Collect About You and How We Collect It
Types of Information Collected
We collect several types of information from and about users of our Services, including information:
- By which you may be personally identified, such as name, postal address, email address, telephone number, date of birth, health information shared with our Mira AI assistant, Psyrin platform or any other identifier by which you may be contacted online or offline ("personal information");
- That is about you but individually does not identify you, such as usage statistics and interaction patterns; and/or
- About your internet connection, the equipment you use to access our Services, and usage details.
Collection Methods
We collect this information:
- Directly from you when you provide it to us;
- Automatically as you navigate through or use our Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies;
- From third parties, for example, our business partners or healthcare providers (with your consent).
Information You Provide to Us
The information We collect on or through our Services may include:
- Information that you provide by filling in forms on our Services. This includes information provided at the time of registering to use our Services, subscribing to our Services or requesting further Services;
- Records and copies of correspondence (including email addresses), if you contact us;
- Your mental health-related information shared during interactions with our Services. This may include symptoms, conditions, treatment information, responses to adaptive intake evaluations, pre-assessment interviews, and other health data you choose to share during continuous monitoring check-ins;
- Your search queries on the Services;
- We may also ask you for information when you report a problem with our Services.
Communications with Psyrin
Our Services can be used in a variety of ways to communicate with us, our AI bot(s), the Psyrin platform and with healthcare providers. We collect information through these various communication channels:
- Telephone calls;
- Text-based chat;
- Voicemails;
- Text-based.
For all these communication methods, We implement appropriate security measures to protect the confidentiality of your information. Your communications may be used (in anonymized form) to train and improve our AI systems, unless you opt out by exercising your privacy rights.
Innovative Technologies and Data Processing
Our Services utilizes several innovative technologies to improve mental healthcare:
Voice and Language Analysis
Psyrin may collect and analyze voice and language data to develop voice biomarkers that may help identify mental illness patterns. This technology is based on pioneering research and is implemented with strict privacy protections.
Biomarker Integration
We are working toward integrating various biomarkers to advance precision psychiatry. This may involve collecting additional data types with your consent, when required by law. All biomarker research and implementation follows strict scientific protocols and ethical guidelines.
AI-Powered Structured Interviews
Our pre-assessment evaluations use AI to conduct structured clinical interviews. These interviews are designed by clinical experts and continuously improved through machine learning to provide better patient outcomes.
All these technologies are developed with rigorous research and clinical testing. Your data used in these processes is protected through advanced security measures and anonymization techniques where applicable.
How We Use Your Information
We use information that We collect about you or that you provide to us, including any personal information:
- To present our Services and its contents to you;
- To provide you with information or Services you request from us;
- To fulfill any other purpose for which you provide it;
- To enable many of our Services functions, including but not limited to: intelligent client intake, pre-assessment evaluation, clinical support, and continuous monitoring; clinical trial management software; medical devices; research studies; scheduling solutions, and other broad functions;
- To provide your mental health providers with comprehensive, summarized insights and evidence-based recommendations tailored to your unique input and needs (with your consent);
- To track your progress through brief, meaningful check-ins between sessions;
- To notify you about changes to our Services or any products or Services We offer or provide though it;
- In any other way We may describe when you provide the information;
- For any other business purpose of which is allowed by applicable law of the appropriate jurisdiction.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that We collect or you provide as described in this privacy policy:
- To contractors, Services providers, and other third parties We use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which We disclose it to them;
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Psyrin's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Psyrin about our Services users is among the assets transferred if legally permissible;
- To fulfill the purpose for which you provide it;
- For any other purpose disclosed by us when you provide the information;
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes;
- If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of Psyrin, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
No Sale of Personal Information
Psyrin does not sell your personal information. We do not sell, rent, release, disclose, disseminate, make available, transfer, or otherwise communicate your personal information to any third party for monetary or other valuable consideration. Your privacy and trust are fundamental to our business, and We are committed to ensuring that your personal information is used solely for the purposes described in this privacy policy and with your consent.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and health information will be encrypted.
The safety and security of your information also depends on you. Where We have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Services. The information you share in public areas may be viewed by any user of the Services.
Unfortunately, the transmission of information via the internet is not completely secure. Although We do our best to protect your personal information, We cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
Changes to Our Privacy Policy
It is our policy to post any changes We make to our privacy policy on this page. If We make material changes to how We treat our users' personal information, We will notify you by email to the primary email address specified in your account and/or through a notice on the Services home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring We have an up-to-date active and deliverable email address for you, and for periodically visiting our Services and this privacy policy to check for any changes.
Contact Information
If you have any questions about this policy or believe your jurisdiction allows you to exercise a privacy right, please contact us at:
Psyrin Inc.
650 California Street
Floor 7
CA 94108
privacy@psyrin.ai